12 June 2012 – Birmingham
4 September 2012 – London
13 November 2012 – Manchester
Improve HR processes and develop better processes within business teams
Overview
Business process design is a skill which is rarely taught to HR professionals. This is a shame as business process design is the fundamental building block of good organisation design. Understanding how effective processes can be created allows HR to facilitate the development of better processes with their business teams, and also enables HR to improve its own processes.
This seminar provides a methodology for business process design and gives participants experience in applying the methodology to one or more of their organisations.
Who Should Attend?
- VPs, Directors and managers of HR, Learning, and Organisation Development
- HR business partners and other HR staff wanting to contribute more broadly to organisational effectiveness
- HR professionals wanted to improve the efficiency and effectiveness of HR processes
- Business leaders with responsibility for the effectiveness of their own organisations
Learning Outcomes
By the end of the course you will:
- Understand how process design involves a lot more than just process mapping
- Understand the differences in process design, improvement and re-engineering
- Have gained experience in the different stages of process design eg seting objectives, to be / from analysis, process mapping, RACI, competency requirements, measures and targets, links to organisation design
Programme
| 9.30 – 10.00 | Registration and Refreshments/td> |
| 10.00 – 10.15 | Welcome, Introductions and Objectives |
| 10:15 – 11:30 | Processes as the Basis for Organisation Design
|
| 11:30 – 11:45 | Morning Refreshment |
| 11:45 – 13:00 | Process Design Methodology
|
| 13:00 – 13:45 | Lunch and Discussion |
| 13:45 – 14:30 | Practice in Process Design
|
| 14:30 – 14:45 | Afternoon Refreshment |
| 14:45 – 15:45 | Newer Trends in Business Process Design
|
| 15:45 – 16:00 | Conclusions and Actions |
Trainer
Jon Ingham is an independent strategic people management and organisation development consultant. He regularly speaks and provides training in Europe, the US, the Middle East and Asia and has also lectured in strategic management, change management and human resources on executive MBA courses in both West and East Europe.
Jon is also the author of ‘Strategic HCM: Creating Value through People’ (2006) and is currently completing a second book called ‘Social Advantage’. He also posts regularly to blogs with these same titles and has recently been recognised as the top global online influencer in talent management.
Currently working with Strategic Dynamics, Jon was previously with Director of Human Capital Consulting, Europe for Buck Consultants / ACS and as Head of HR Consulting for Penna. Before this he worked as an International HR Director for Ernst & Young, and before that as an IT then change management consultant for Andersen Consulting.
Jon has a BA in Psychology, a Masters in Engineering and an MBA. He is a Fellow of the CIPD.
Book Here
Please select the event date you wish to book for:
Pricing
All training events are priced at £350 + VAT per attendee.
Terms and Conditions
Please see our full terms and conditions here .
Cancellations
Cancellations received in writing up to one month before the event will be refunded in full, less an administration charge of £100 + VAT. We cannot accept cancellations after that time.
How to pay
All payments must be received before the event
Payment can be made online where you can pay by credit card or specify cheque, bank transfer or invoice etc. Please note that we use Paypal to process our credit card payments (you do not need a Paypal account to use this option). See here for more information on paying by credit card.
Alternatively, if you request an invoice when booking you can pay by cheque, in GBP (£), made payable to Black and White Trading Ltd and sent to: Unit F, 44-48 Shepherdess Walk, London N1 7JP. BACS payments and bank transfers can also be made – account details will be supplied on your invoice.
